Terms & Conditions
Effective Date: 15th January 2025
Welcome to Jo Kreyasyon (“we,” “our,” or “us”). By accessing or using our website (www.jokreyasyon.com) and services, you agree to comply with and be bound by the following terms and conditions (“Terms”). Please read these Terms carefully before using our website.
1. Acceptance of Terms
By accessing our website, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please discontinue use of our website immediately.
2. Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to use our services. By placing an order, you confirm that you meet this requirement.
3. Products and Services
- Custom Jewelry: We specialize in bespoke jewelry, which may include personalized designs.
- Availability: All products are subject to availability. We reserve the right to discontinue any product without prior notice.
- Descriptions: While we strive for accuracy, product descriptions, images, and pricing may occasionally contain errors. We reserve the right to correct any errors and update product information at any time.
4. Pricing and Payment
- Pricing: Prices are listed in USD and are subject to change without notice.
- Payment Methods: We accept major credit cards, PayPal, and other payment options as displayed at checkout.
- Custom Orders: Payment for custom orders must be made in advance. Refund policies for custom items are detailed in Section 7.
5. Shipping and Delivery
- Shipping Methods: We use USPS for domestic shipping. Delivery times are typically 3-5 business days.
- Custom and Fragile Items: Extra care is taken for custom and fragile items. Additional shipping costs may apply.
- Delays: We are not responsible for delays caused by external factors such as carrier issues or weather conditions.
6. Returns and Refunds
- Eligibility: Returns are accepted for non-custom items within 14 days of delivery in their original condition.
- Custom Items: Due to their personalized nature, custom orders are non-refundable unless defective.
- Process: To initiate a return, contact us at [Insert Contact Email] with your order number and details.
7. Intellectual Property
All content on our website, including text, images, logos, and designs, is owned by Jo Kreyasyon or its licensors. Unauthorized use of this content is strictly prohibited.
8. User Conduct
When using our website, you agree not to:
- Use the site for unlawful purposes.
- Post or transmit harmful, offensive, or fraudulent content.
- Interfere with the functionality or security of the website.
9. Disclaimer of Warranties
Our website and services are provided “as is” and “as available.” We disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
10. Limitation of Liability
To the fullest extent permitted by law, Jo Kreyasyon shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services or products.
11. Governing Law
These Terms are governed by the laws of [Insert Jurisdiction], without regard to its conflict of law principles. Any disputes shall be resolved in the courts of [Insert Jurisdiction].
12. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be effective upon posting on our website. Your continued use of our website after changes constitute acceptance of the updated Terms.
13. Contact Us
For questions or concerns about these Terms, contact us:
- Email: [Insert Contact Email]
- Phone: [Insert Phone Number]
- Address: [Insert Mailing Address]
Thank you for choosing Jo Kreyasyon. We value your trust and are committed to providing exceptional service.